Congratulations on your first FishingBooker booking! All the hard work in making your listing was worth it – it’s clear customers love what they see.
Follow these simple steps, and you’ll be ready to make this booking the first of many.
Table of ContentsGet in touch with your customerHandle changes smoothlyGet ready for your first paymentBuild verified reviewsGet support
1. Get in Touch with Your Customer
Captains who communicate with customers before the trip get more positive reviews – and their customers are more likely to return.
When you have an upcoming booking, you can message your customer directly through FishingBooker or give them a call.
Make sure to agree on the following before the day of the trip:
The exact meeting place and time, and whether parking is available
What customers should bring with them
Any additional charges for bait, fuel, or refreshments
Here's how to access your customer's contact details:
2. Handle Changes Smoothly
In fishing, things don’t always pan out exactly how you expected, and that’s okay. But being flexible can make a huge difference to you and your customer.
For instance: if you or your customer want to change the trip’s start time, all you need to do is update your booking on FishingBooker. Both you and your customer can suggest changes, and the other party needs to approve them before they are confirmed.
Here's how to suggest a change to your booking:
3. Get Ready for Your First Payment
Your customer has already paid a trip deposit – this is the amount you set as your deposit/commission when you made your listing.
Now, you just need to collect the remaining amount. You can do this the day before, or the day of the trip.
Check how much you’ll receive in your booking confirmation, and make sure the payment options on your listing are up to date so the payment goes smoothly.
4. Build Verified Reviews
Every time a FishingBooker customer reviews your listing, this shows up as a “verified” review. Verified reviews affect your ranking as well as your future customers’ trust in you.
If you have any questions about your upcoming booking, head over to our support page. Here, you’ll find answers to frequently asked questions, as well as our contact details.
Good luck with your trip! If you need us, we’re just a phone call away.