Help Center

Why is my verification badge not visible anymore?

    You can lose your "Enhanced Check” verification badge if your documents expire

    If you are not sure which of your documents have expired, please go to your Credentials Dashboard and the information will be there. Then, submit the renewed documents and our Compliance team will re-apply the verification badge to your listing.

    You can also contact us via email at and our Verification Specialists will explain which documents you need to send. 

    For more information on badges, please click here.

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