Help Center

How do I contact the captain?

    You should always contact your captain before going fishing. Conversations with the captain can help them tailor the trip to your needs and skill level, and can also help clarify issues surrounding boat capacity, age limits, amenities, departure times, prices, and paying the remaining balance.

    How you can contact the captain depends on whether you've already booked a trip or not.

    Before You Book a Trip

    If you want to get in touch with the captain before placing a booking in order to find out more about their offer, or have questions about the charter, you can get in touch with them by scrolling down to the bottom of the charter listing page and clicking the Message Captain or Message Charter Operator button. 

    This will open the Contact Captain form, where you can enter your query and click Send Message button to send your message.

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    If You Have a Confirmed Trip

    If you have a confirmed reservation, you can contact the captain through your FishingBooker Inbox, by email, or by phone.

    You can find the captain's phone number and an email contact button in your message thread. You can also find these contact details by going to My Bookings and clicking Manage Booking.

    In the event that your captain is not responding, please contact us

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    After Your Trip Has Taken Place

    After your trip, you can still contact the captain through Instant Messaging for any follow-up questions you might have. If you have an issue you'd like to report, please contact us

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