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What happens with the reservation if the booking change request is declined?

    There are two possible outcomes when you place a Booking Change Request, depending on the status of the reservation at that time: 

    1. The reservation is Confirmed: If the other party declines the request, the reservation is reverted to its original state.
    2. The reservation is Pending Confirmation: If the Booking Change Request is declined, the reservation will be declined.

    Please note that, when a reservation is Pending Confirmation, only the customer is able to request a change.

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