Help Center

How do star ratings work?

    In addition to leaving a written review, customers can give captains a star rating in three different categories, and provide Yes/No answers to six different questions. 

    Customers can give star ratings on the:

    • Boat
    • Equipment
    • Overall experience

    The number of stars displayed at the top of a listing page and on the search result page is an aggregate of the star rating guests have given for that listing.

    Show me an example 


    Customers will have the option to provide Yes or No answers to the following questions:

    • Was the captain friendly and professional during your trip?
    • Were you satisfied with the quality of the boat?
    • Was the experience what you expected when you booked?
    • Did you catch the fish you intended?
    • Is this fishing trip appropriate for children?

    Yes/No ratings are shown as the percentage of people who voted Yes for a particular question.

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