We're thrilled to introduce Quick Replies, a messaging feature designed to save time and simplify your communication process.
With Quick Replies, you can:
- Use pre-defined messages to greet customers, set trip expectations, reply to FAQs, and more.
- Customize replies automatically to mention your customer's details.
No more typing repetitive responses!
To get a quick overview of how Quick Replies work, watch our 3-minute demo:
Adding Quick Replies
You can easily access Quick Replies from your Inbox. Initially you will see three pre-defined ones we've added to give you examples of how you can use them.
Using Quick Replies
Once you apply a Quick Reply you'll have an opportunity to edit the message before you actually send it.