If you've found the same trip with the same charter operator cheaper elsewhere online after booking, you can file a Best Price Guarantee claim. This will help us review the captain's profile and ensure that you don't get unfairly charged.
To file a Best Price Guarantee claim, follow these steps:
- Go to the Best Price Guarantee page.
- Review the Best Price Guarantee checklist to ensure your claim is valid.
- If you determine your claim is valid, click Apply now.
- Fill out the application.
- Click Submit Application.
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All Best Price Guarantee claims are processed within three business days. Once processed, we'll contact you via email.