Help Center

What is the cancellation policy for my booking?

    Captains set their own cancellation policies that determine the circumstances in which you will forfeit your deposit when you cancel a trip.

    You can review the cancellation policy for an existing reservation by:

    •     Checking your confirmation email.
    •     Checking the Bookings section on your profile.

    To check your bookings, follow these steps:

        1. Go to your Bookings.

        2. Click on Manage for the booking you want to view.

        3. Click on Cancel Booking.

        4. View the cancellation policy at the top of the pop-up menu.


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    You can also see a captain's cancellation policy before booking a trip on the listing page under the How Cancellations Work section.

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