Help Center

What is Priority Support?

    Priority Support is offered to brand new captains on FishingBooker, along with those captains who have a strong track record of committing to and fulfilling trips on our platform. These captains will have first preference when it comes to contacting us. Our dedicated teams will prioritize your queries in the following two ways:

    • Emails and phone calls will be automatically put at the front of the queue for our Support Team to answer
    • Questions related to ranking or performance will be handled directly by a dedicated Account Manager

    For any issue requiring our Support Team, you'll have 24/7 support. If you need to contact an Account Manager, you can expect a response Monday–Friday. 

    Get in touch with us by logging into your FishingBooker account and visiting our Contact Us page. You’ll be given a dedicated phone number and contact form to get in touch with us. 

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