If you need to get in touch with a customer after their trip, you can do so at any time through our Instant Messaging service.
To contact your customer via Instant Messaging follow these steps:
- Go to your Bookings and select the All Trips filter.
- Find the booking of the customer you want to contact.
- Click the three dots next to View Details.
- Click Message.
You'll also find the number on which you can reach the customer in the Instant Messaging feature, if available.