All articles in this topic

• How do I contact the customer?

• How does Instant Messaging work?

• Why was my Instant Message declined?

• What are Saved Responses and how do I use them?

• What do I do if the customer isn't answering?

• What should I do if a customer has unrealistic expectations about their trip?

• Can I contact customers after their trip?

• Why are phone numbers masked?

• What are Quick Replies and how do I use them?